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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Reyna Rojas (Customer Service Manager, DHL Express Panamá) want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Reyna Rojas would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select Reyna Rojas and let her know what you think. Please include your telephone number if you would like us to call you back!

Reyna Rojas
Customer Service Manager, DHL Express Panamá


“Our goal is to provide fast, timely and efficient service, where our customers can identify and enjoy using our services from anywhere in the world.”

Email Reyna
Reyna Rojas will ensure that your complaints are dealt with immediately and you’ll receive a response within one business day.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us or by calling +507-271-3451.
 
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